法拉利電郵由法拉利公司首席執行官「Benedetto Vigna」發出，信中表明：「我們非常重視客戶的機密性並了解此事件的重要性，因此我們已及時通知您。（We take the confidentiality of our clients seriously and understand the significance of this incident and for this reason we have notified you promptly.）」。
信中提到：「我們很遺憾地通知您，法拉利發生了一起網絡事件，威脅行為者能夠訪問我們 IT 環境中的有限數量的系統。（We regret to inform you of a cyber incident at Ferrari, where a threat actor was able to access a limited number of systems in our IT environment. ）」
